Privacy Policy

Effective Date: 1 October 2025
Company Name: Unit Processing Group Pty Ltd (“we”, “our”, “us”)

This Privacy Policy outlines how Unit Processing Group collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. What Personal Information We Collect

We may collect the following types of personal information when you use our website, contact us, or purchase our products or services:

  • Name, job title and company details
  • Contact information (email address, phone number, postal address)
  • Billing and payment details (e.g. invoicing information)
  • Information submitted via web forms or through customer support
  • Technical data (IP address, browser type, referring website, time of visit)
  • Any other personal information you provide voluntarily
  1. How We Collect Personal Information

We collect your personal information directly from you via:

  • Online forms and contact enquiries
  • Orders and quotations
  • Emails and phone communications
  • Industry events or marketing campaigns
  • Use of cookies and analytics tools on our website
  1. Why We Collect and Use Your Information

We collect your information for purposes such as:

  • Providing our products and services
  • Responding to enquiries and offering customer support
  • Processing transactions and issuing invoices
  • Sending updates, offers, or newsletters (only if you opt in)
  • Complying with legal and regulatory obligations
  • Website analytics and performance improvements
  1. Disclosure of Your Information

We may share your personal information with:

  • Our employees and authorised representatives
  • Service providers (e.g. IT, cloud hosting, payment gateways)
  • Legal, accounting or regulatory authorities if required by law
  • Third parties only with your consent or as required under applicable law

All third parties must comply with confidentiality obligations and data protection standards equivalent to those under the APPs.

  1. Storage and Security of Personal Information

We take reasonable steps to ensure your information is stored securely and protected from misuse, loss, unauthorised access, modification, or disclosure. These measures include:

  • Secure servers and network infrastructure
  • Access controls and authentication
  • Encryption of data where appropriate
  • Regular audits and updates to security practices
  1. Access and Correction of Your Information

Under the Privacy Act, you have the right to:

  • Request access to your personal information
  • Request correction if your information is inaccurate, incomplete, or outdated

To request access or correction, please contact us using the details provided below. We may require identity verification and may charge a small administrative fee.

  1. Website Analytics and Cookies

Our website uses cookies and third-party services like Google Analytics to understand website traffic and user behaviour. Cookies help improve your experience but you can manage or disable them via your browser settings.

  1. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please read their privacy policies before providing personal information.

  1. Marketing Communications

We may send you updates or promotional materials if you’ve given your consent. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Effective Date” noted above.

  1. Contact Us

If you have questions about this policy or how your personal information is handled, please contact:

Unit Processing Group Pty Ltd
Email: info@unitprocessgroup.com.au
Phone: +61 448 222 667
Website: https://unitprocessgroup.com.au/

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

RETURN HOME